In the hospitality and tourism sector, delivering exceptional experiences hinges on coordinated systems that handle fluctuating demand and diverse revenue streams. Outdated or disconnected tools often lead to inefficiencies in reservations, staffing, and supply chain management, resulting in lost opportunities and inconsistent service.
Our ERP solutions unify front-office functions like booking and guest interactions with back-office essentials such as inventory control, financial reporting, and compliance tracking. Automate dynamic pricing, workforce scheduling, and multi-channel sales to gain real-time insights into occupancy rates, revenue per guest, and operational costs.
Reduce overhead, minimize disruptions during peak seasons, and empower your team to focus on creating lasting impressions that drive repeat business and growth.
From boutique hotels and tour operators to major resorts and attractions, ERP solutions are designed to connect complex back-office functions with guest-facing operations.
ERP systems can integrate directly with Property Management Systems (PMS) and booking engines, offering unified tools for multi-property financial roll-ups, centralized procurement, and dynamic labor planning so you can optimize resources and consistently deliver exceptional experiences.
Property operations with rooms, packages, and multi-property portfolios:
Integrated gaming, hospitality, and loyalty compliance:
High-volume ticketing with capacity and membership management:
Packaged itineraries, contracts, and supplier settlements:
Onboard services with cabins, excursions, and port fees:
Multi-owner properties with channel distribution and housekeeping turns:
Multi-unit dining across outlets, bars, banquets, and room service:
Space, services, and exhibitors across complex event calendars:
Great guest experiences depend on tight coordination between bookings, on-site services, and finance. The right ERP connects PMS, POS, ticketing, CRM, and accounting so rates, availability, costs, and charges stay aligned across properties, venues, attractions, and tour operations.
Sync room reservations, ticketing, activities, and folios so availability, entitlements (passes, memberships, comps), and charges flow cleanly from booking through checkout and settlement.
Run dynamic rate plans, promotions, and channel mix with OTA connectivity, maintain rate parity, forecast seasonality and events, and measure RevPAR/ADR and per-cap spend by site.
Build room-and-activity packages, manage deposits and prepayments, and handle group contracts with room blocks, attrition, concessions, and banquet/event orders—without spreadsheet work.
Forecast demand by property and outlet to schedule accurately, capture time and attendance, manage tips/service charges, and honor local wage, break, and minor-hour rules.
Tie menus and recipes to inventory with yield/waste tracking, manage catering and banquets, and reconcile daily cash-up, tips, gift cards, and marketplace delivery across outlets.
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Produce property-level P&L and portfolio rollups, support owner statements and trust accounting where required, handle taxes and fees, and close multi-entity, multi-currency operations on time.Ask ChatGPT
Discover how our adaptable ERP solutions can help you streamline operations and position your organization for success.
Reaching your business goals takes more than just the right tools and strategies—it’s about following a proven process that addresses your unique challenges and drives meaningful results.
Our four-step approach meets you where you are, turning your current challenges into opportunities for growth and long-term success, ensuring your business is fully optimized for efficiency.
Here’s how we make that happen:
We start by understanding your business inside and out—its challenges, opportunities, and goals. This phase sets the foundation for a tailored solution that fits your needs.
Next, we map out the best approach, creating a detailed plan and design that aligns your business processes with technology solutions, ensuring seamless integration.
With a strategic plan in place, we execute the implementation efficiently, minimizing any disruption while maximizing the positive impact of your new systems.
Beyond implementation, we focus on your long-term success by continuously aligning solutions with your evolving goals, ensuring consistent improvement and value over time.
Our team of experts is here to understand your unique business challenges, assess your current processes, and identify areas for improvement.
Take the first step toward transforming your business by filling out this form—let’s work together to get you where you want to be!
“It’s so refreshing to have an IT partner we can trust.”
— Josh Higley, Projects & IT Director, Georgia Underground Superstore
Discover how businesses across various industries have overcome challenges, optimized operations, and achieved long-term success with our ERP and Integration solutions:
Learn how Fayman Group USA partnered with Kissinger for customized KPI reporting that saves the company $50k+ every year.
Learn how TruBeauty Concepts has achieved automated eCommerce order workflow and nuanced pricing integration, creating significant on-going savings.
Learn how Pajunk partnered with Kissinger Associates to achieve fully automated EDI processing between GHX and Sage 100.
Organizations across a range of industries have overcome complex operational challenges with our help.
Their stories show how modern systems can drive efficiency, integration, and long-term impact.
“That’s the thing with Kissinger: you get experts, highly-knowledgeable people who are also very attentive to our needs, and they know how to solve critical problems the first time. It’s a really, really great experience.”
“The Kissinger consultants are such an integral part of our IT team. Their level of professionalism and in-depth expertise is unmatched. Whenever we need something adjusted, Kissinger gets it done for us in 30 minutes or less. They understand how important this is for us and it’s so refreshing to we have an IT partner we can trust.”
“The support is wonderful. [Our Kissinger technician] is the best. He is extremely patient. Other technicians we have worked with there are also very good. They go above and beyond in helping me. My boss and I both agree that we stand behind the superb service that Kissinger gives. The technicians have always gone out of their way to make me feel that any problems that we have they can resolve. That is peace of mind!!! I really appreciate the technicians...they do an outstanding job!”
“I used to have to input everything manually. It’s a huge time-saver and our customers are more satisfied. Everyone at Kissinger is easy to work with. They understood our needs and created an integrated solution that gives us exactly what we wanted”.
“We love Kissinger. We have always been 100% satisfied with them. The service we have received in the past two years is unsurpassed by others.”
"Our conversion and implementation were very smooth, and caused little disruption in our day to day operations. We were able to retain the desired information that we needed from our [Sage 50] system. We would strongly recommend Kissinger to anyone in need of an accounting system and support."
Take advantage of this risk-free opportunity to discover the value we can bring to your business.
Worst case, you’ve spent 30 minutes learning about solutions to your challenges.
Best case, you gain a strategic partner committed to driving significant growth for your business.
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From automating processes to integrating systems, our tailored solutions address the unique needs of your organization. Explore our solutions, services, and the business challenges we solve.
Expert guidance for ERP success.
Seamlessly connect your business systems.
Expert insights to drive business growth.
Choose the right ERP solution.
Connect ERP with essential systems.
Sync eCommerce with business platforms.
Expert setup for efficient ERP use.
Reliable assistance for your ERP system.
Connect with partners via EDI seamlessly.
Discover the power of Acumatica cloud ERP.
Robust Sage 100 solutions for established businesses.
Leading cloud financials with Sage Intacct.
Connect and extend Acumatica with seamless integrations.
Boost Sage 100 with integrated eCommerce solutions.
Expand Sage Intacct capabilities through integration.
Integrate your business with Amazon seamlessly.
EDI solutions to enhance Sage 100 efficiency.
Unlock the full potential of integrated business systems.
ERP solutions for the construction industry.
Streamline manufacturing processes with robust ERP systems.
Tailored ERP and business solutions for unique industries.
Elevate your professional services firm with the right ERP.
Powering retail and eCommerce success with integrated ERP.
Optimize your supply chain with ERP for wholesale and distribution.
Automate workflows for greater business efficiency.
Harness the power of your data for informed decisions.
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Gain clear financial insights with robust reporting.
Optimize inventory and streamline operations.
Ensure accurate revenue recognition and compliance.
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Enhance visibility and control across your supply chain.
Hospitality and tourism focused ERP integrates PMS, POS, ticketing, event management, and accounting, so operational and financial data stay in sync across properties, venues, attractions, and tour services.
Yes, ERP can handle hotels, resorts, restaurants, casinos, attractions, tours, and events together—consolidating performance reporting while maintaining detailed operational tracking for each segment.
By connecting bookings, activities, F&B, and billing in real time, ERP eliminates double-bookings, ensures accurate charges, and enables personalized service based on guest history.
Absolutely—it supports room blocks, banquet/event orders, packages combining lodging and activities, and tracks deposits, prepayments, and attrition penalties automatically.
It ties menus and recipes to inventory, tracks yield and waste, manages supplier orders, and reconciles POS data across outlets, including tips, service charges, and gift cards.
Yes, ERP forecasts demand by season, event, or channel, helping you schedule labor efficiently, control costs, and ensure compliance with local wage and hour laws.
Non-profit organizations typically see 30-50% reductions in administrative time through automation of manual processes, integrated reporting, and streamlined workflows, allowing more resources for programs.
It delivers property-level P&L and portfolio rollups, manages multi-currency transactions, and supports owner statements or trust accounting where required.
Yes, cloud ERP can scale from a single boutique property or attraction to global resort chains, adapting features as your operations expand.
Clients typically see reduced labor and inventory waste, higher occupancy and RevPAR, faster closes, and improved guest satisfaction scores.
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