In an industry driven by response times and customer satisfaction, precision in operations separates leaders from competitors. ERP solutions can address the unique complexities of field services, helping you streamline dispatch, optimize technician productivity, and deliver exceptional customer experiences.
Whether you're managing residential service calls or commercial maintenance contracts, our ERP solutions are built for the realities of field service work. Our technology integrates seamlessly with your mobile workforce, providing tools that reduce callbacks, improve first-time fix rates, and enhance customer satisfaction.
Core mechanical and electrical systems requiring specialized expertise:
Solutions for weather-dependent operations and seasonal demands:
Tools for residential and commercial repair, installation, and maintenance:
Specialized requirements for regulated services and route optimization:
Project-based operations requiring flexible resource management:
ERP tools for diverse cleaning & maintenance operations from homes to industrial sites:
Field service success requires seamless coordination between office staff, field technicians, and customers. Having systems that connect your mobile workforce and provide real-time visibility, backed by industry expertise, can transform your operations and customer satisfaction.
Smart scheduling systems optimize routes, match technician skills to jobs, and adapt to emergency calls while keeping customers informed.
Connect field operations with billing and accounting to accelerate invoicing, reduce errors, and improve cash flow.
Equip field teams with mobile apps for job details, customer histories, and payment processing to complete more jobs efficiently.
Automated appointment reminders, arrival notifications, and service follow-ups build trust and reduce no-shows.
Track technician locations, job status, and inventory levels instantly to make quick decisions and provide accurate customer updates.
Monitor parts and equipment across warehouses, vehicles, and job sites to ensure first-time fix rates and reduce costly return visits.
Discover how our adaptable ERP solutions can help you streamline operations and position your organization for success.
Reaching your business goals takes more than just the right tools and strategies—it’s about following a proven process that addresses your unique challenges and drives meaningful results.
Our four-step approach meets you where you are, turning your current challenges into opportunities for growth and long-term success, ensuring your business is fully optimized for efficiency.
Here’s how we make that happen:
We start by understanding your business inside and out—its challenges, opportunities, and goals. This phase sets the foundation for a tailored solution that fits your needs.
Next, we map out the best approach, creating a detailed plan and design that aligns your business processes with technology solutions, ensuring seamless integration.
With a strategic plan in place, we execute the implementation efficiently, minimizing any disruption while maximizing the positive impact of your new systems.
Beyond implementation, we focus on your long-term success by continuously aligning solutions with your evolving goals, ensuring consistent improvement and value over time.
Our team of experts is here to understand your unique business challenges, assess your current processes, and identify areas for improvement.
Take the first step toward transforming your business by filling out this form—let’s work together to get you where you want to be!
“It’s so refreshing to have an IT partner we can trust.”
— Josh Higley, Projects & IT Director, Georgia Underground Superstore
Discover how businesses across various industries have overcome challenges, optimized operations, and achieved long-term success with our ERP and Integration solutions:
Learn how Fayman Group USA partnered with Kissinger for customized KPI reporting that saves the company $50k+ every year.
Learn how TruBeauty Concepts has achieved automated eCommerce order workflow and nuanced pricing integration, creating significant on-going savings.
Learn how Pajunk partnered with Kissinger Associates to achieve fully automated EDI processing between GHX and Sage 100.
Field service firms and other businesses have partnered with us to overcome operational challenges using ERP solutions. Explore their stories to see the impact we’ve made across industries.
“That’s the thing with Kissinger: you get experts, highly-knowledgeable people who are also very attentive to our needs, and they know how to solve critical problems the first time. It’s a really, really great experience.”
“The Kissinger consultants are such an integral part of our IT team. Their level of professionalism and in-depth expertise is unmatched. Whenever we need something adjusted, Kissinger gets it done for us in 30 minutes or less. They understand how important this is for us and it’s so refreshing to we have an IT partner we can trust.”
“The support is wonderful. [Our Kissinger technician] is the best. He is extremely patient. Other technicians we have worked with there are also very good. They go above and beyond in helping me. My boss and I both agree that we stand behind the superb service that Kissinger gives. The technicians have always gone out of their way to make me feel that any problems that we have they can resolve. That is peace of mind!!! I really appreciate the technicians...they do an outstanding job!”
“I used to have to input everything manually. It’s a huge time-saver and our customers are more satisfied. Everyone at Kissinger is easy to work with. They understood our needs and created an integrated solution that gives us exactly what we wanted”.
“We love Kissinger. We have always been 100% satisfied with them. The service we have received in the past two years is unsurpassed by others.”
"Our conversion and implementation were very smooth, and caused little disruption in our day to day operations. We were able to retain the desired information that we needed from our [Sage 50] system. We would strongly recommend Kissinger to anyone in need of an accounting system and support."
Take advantage of this risk-free opportunity to discover the value we can bring to your business.
Worst case, you’ve spent 30 minutes learning about solutions to your challenges.
Best case, you gain a strategic partner committed to driving significant growth for your business.
98.8% satisfaction rating
From automating processes to integrating systems, our tailored solutions address the unique needs of your organization. Explore our solutions, services, and the business challenges we solve.
Expert guidance for ERP success.
Seamlessly connect your business systems.
Expert insights to drive business growth.
Choose the right ERP solution.
Connect ERP with essential systems.
Sync eCommerce with business platforms.
Expert setup for efficient ERP use.
Reliable assistance for your ERP system.
Connect with partners via EDI seamlessly.
Discover the power of Acumatica cloud ERP.
Robust Sage 100 solutions for established businesses.
Leading cloud financials with Sage Intacct.
Connect and extend Acumatica with seamless integrations.
Boost Sage 100 with integrated eCommerce solutions.
Expand Sage Intacct capabilities through integration.
Integrate your business with Amazon seamlessly.
EDI solutions to enhance Sage 100 efficiency.
Unlock the full potential of integrated business systems.
ERP solutions for the construction industry.
Streamline manufacturing processes with robust ERP systems.
Tailored ERP and business solutions for unique industries.
Elevate your professional services firm with the right ERP.
Powering retail and eCommerce success with integrated ERP.
Optimize your supply chain with ERP for wholesale and distribution.
Automate workflows for greater business efficiency.
Harness the power of your data for informed decisions.
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Gain clear financial insights with robust reporting.
Optimize inventory and streamline operations.
Ensure accurate revenue recognition and compliance.
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Enhance visibility and control across your supply chain.
ERP systems optimize scheduling, improve first-time fix rates, and provide real-time visibility into field operations, leading to more completed jobs per day and higher customer satisfaction.
Yes, ERP solutions provide mobile apps for technicians, GPS tracking for dispatchers, and real-time updates that keep your entire team connected and productive in the field.
Look for mobile capabilities, scheduling and dispatch tools, inventory tracking across locations, and integrated customer communication features designed for service operations.
ERP systems automate dispatching based on technician location and skills, optimize routes in real-time, and instantly notify customers of arrival times, dramatically reducing response times.
ERP solutions track inventory across warehouses, vehicles, and job sites in real-time, ensuring technicians have the right parts for first-time fixes while reducing excess inventory costs.
Yes, ERP systems provide the scalability to manage multiple technicians, standardize processes, maintain service quality, and gain visibility across all operations as you expand.
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