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Optimize Your Franchise & Multi-Location Operations with Tailored ERP Solutions

As your business expands to new locations, maintaining brand consistency and operational control becomes your biggest challenge. Our ERP solutions are designed for the unique demands of franchise and multi-site businesses, providing a single source of truth across your entire network. From consolidated financial reporting to standardized inventory management, we deliver the framework you need to enable repeatable success and grow confidently.

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“Your consultants are super. It’s a comforting feeling to know that you guys are there when needed."

— D. Dorsey

ERP Solutions for Field & Home Service Businesses

ERP Solutions Built for Franchise & Multi-Location Businesses

From regional restaurant chains to national retail franchises, ERP solutions tackle the core challenge of maintaining consistency and visibility across distributed operations. 

An ERP System acts as a central hub, connecting data from every location and providing powerful tools for consolidated financials, automated royalty calculations, and standardized supply chain management, allowing you to enforce brand standards and accelerate growth with confidence.

Joseph Powell
President @ Kissinger

ERP Challenges & Requirements for Franchise & Multi-Location Operations

Key Components to Scale Franchise & Multi-Location Operations

Consistent execution across locations depends on shared data, clear controls, and clean handoffs between front-of-house and finance.

The right ERP standardizes what must be uniform while allowing local flexibility, so royalties, promotions, and daily sales flow cleanly into consolidated reporting.

Centralized Catalog & Pricing Control

Maintain a single source for menus/SKUs, modifiers, price books, taxes, and effective dates—with governed local exceptions by region or concept.

Royalties, Ad Fund & Franchisee Billing

Calculate royalties, marketing fund, and tech fees per agreement (tiered, flat, exclusions), generate statements, and automate collections and dispute tracking.

POS, eCommerce & Marketplace Integration

Connect in-store POS, online ordering, and delivery partners to reconcile daily sales, tips, gift cards, discounts, and loyalty in one ledger.

Labor Planning, Time & Compliance

Forecast demand by daypart, schedule accordingly, capture time/attendance, and control labor cost while honoring wage, break, and minor-hour rules.

Inventory, Recipe & Supply Management

Tie recipes to inventory with yields and substitutions, automate store replenishment and commissary/distributor feeds, and monitor waste and shrink by site.

Location P&L, Benchmarking & Consolidation

Provide store-level P&L and KPIs, benchmark peers by brand/region, and close faster with multi-entity consolidations, intercompany, and shared services.

Get Expert Advice Tailored to Your Needs

Discover how our adaptable ERP solutions can help you streamline operations and position your organization for success.

Our Blueprint for Your Success

Reaching your business goals takes more than just the right tools and strategies—it’s about following a proven process that addresses your unique challenges and drives meaningful results.

Our four-step approach meets you where you are, turning your current challenges into opportunities for growth and long-term success, ensuring your business is fully optimized for efficiency.

Here’s how we make that happen:

1
Discovery

We start by understanding your business inside and out—its challenges, opportunities, and goals. This phase sets the foundation for a tailored solution that fits your needs.

2
Planning & Design

Next, we map out the best approach, creating a detailed plan and design that aligns your business processes with technology solutions, ensuring seamless integration.

3
Implementation

With a strategic plan in place, we execute the implementation efficiently, minimizing any disruption while maximizing the positive impact of your new systems.

Customer Success Planning

Beyond implementation, we focus on your long-term success by continuously aligning solutions with your evolving goals, ensuring consistent improvement and value over time.

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Let’s Talk About Your Specific Needs

Our team of experts is here to understand your unique business challenges, assess your current processes, and identify areas for improvement. 


Take the first step toward transforming your business by filling out this form—let’s work together to get you where you want to be!

“It’s so refreshing to have an IT partner we can trust.”

— Josh Higley, Projects & IT Director, Georgia Underground Superstore

Proven Success Across Industries

Discover how businesses across various industries have overcome challenges, optimized operations, and achieved long-term success with our ERP and Integration solutions:

Operational Efficiency Saves $50,000 Annually

Learn how Fayman Group USA partnered with Kissinger for customized KPI reporting that saves the company $50k+ every year.

Read the Full Story
99% Faster Order Processing & $40k+ Annual Savings

Learn how TruBeauty Concepts has achieved automated eCommerce order workflow and nuanced pricing integration, creating significant on-going savings.

Read the Full Story
40+ Hours a Week of Manual Processing Eliminated

Learn how Pajunk partnered with Kissinger Associates to achieve fully automated EDI processing between GHX and Sage 100.

Read the Full Story

Hear From Our Clients

Organizations across a range of industries have overcome complex operational challenges with our help.
Their stories show how modern systems can drive efficiency, integration, and long-term impact.

Inter-American Defense Board

“That’s the thing with Kissinger: you get experts, highly-knowledgeable people who are also very attentive to our needs, and they know how to solve critical problems the first time. It’s a really, really great experience.” 

Oscar Gomez
Deputy Director For Resource Management 
Georgia Underground Superstore

“The Kissinger consultants are such an integral part of our IT team. Their level of professionalism and in-depth expertise is unmatched. Whenever we need something adjusted, Kissinger gets it done for us in 30 minutes or less. They understand how important this is for us and it’s so refreshing to we have an IT partner we can trust.”

Josh Higley,
Projects & IT Director
Silver Springs Bottled Water Co.

“The support is wonderful. [Our Kissinger technician] is the best. He is extremely patient. Other technicians we have worked with there are also very good. They go above and beyond in helping me. My boss and I both agree that we stand behind the superb service that Kissinger gives. The technicians have always gone out of their way to make me feel that any problems that we have they can resolve. That is peace of mind!!! I really appreciate the technicians...they do an outstanding job!”

Shelene Weinberg
EDI Manager
MMTC, Inc.

“I used to have to input everything manually. It’s a huge time-saver and our customers are more satisfied. Everyone at Kissinger is easy to work with. They understood our needs and created an integrated solution that gives us exactly what we wanted”.

Jennifer Callanan
Office Manager
S & L Industrial 

“We love Kissinger. We have always been 100% satisfied with them. The service we have received in the past two years is unsurpassed by others.”

Kimberly Angell
Project Manager / Safety Manager
PolyFlo, Inc.

"Our conversion and implementation were very smooth, and caused little disruption in our day to day operations. We were able to retain the desired information that we needed from our [Sage 50] system. We would strongly recommend Kissinger to anyone in need of an accounting system and support."

Mike Reber
Controller

Let’s Set Up a Time to Talk

Take advantage of this risk-free opportunity to discover the value we can bring to your business.

Worst case, you’ve spent 30 minutes learning about solutions to your challenges.

Best case, you gain a strategic partner committed to driving significant growth for your business.

98.8% satisfaction rating

Find the Right Fit:
Explore Our Solutions.

From automating processes to integrating systems, our tailored solutions address the unique needs of your organization. Explore our solutions, services, and the business challenges we solve.

Q&A

Top 10 ERP Questions from Our Franchise & Multi-Location Clients

How is ERP for franchises different from standard ERP?

Franchise-focused ERP includes royalty/ad fund management, standardized catalogs, location-level P&L, and franchisee compliance tools—capabilities not typically needed in single-entity ERP.

Can ERP help enforce brand standards across locations?

Yes, you can centralize menus/SKUs, pricing, and promotions while allowing approved local variations. Updates push to POS/eCommerce in real time, ensuring consistency across all customer touchpoints.

How does ERP handle franchise royalties and fees?

The system calculates royalties, ad fund, and tech fees according to each franchise agreement, generates statements, applies collections, and manages disputes with full audit trails.

Can ERP integrate with different POS systems across my network?

Yes, multi-location ERP integrates with multiple POS platforms, consolidating daily sales, tips, discounts, gift cards, and loyalty data into one financial system for accurate reporting.

Will ERP give me both location-level and consolidated reporting?

ERP produces store-level P&L and KPIs while also delivering brand/regional rollups, allowing you to benchmark performance and identify best practices across your network.

How does ERP help with supply chain and inventory in a franchise model?

It ties recipes to inventory, automates replenishment from approved vendors, manages substitutions, and tracks shrink/waste—giving you visibility from commissary to store shelf.

Can ERP manage labor planning across multiple locations?

Yes, ERP forecasts demand by daypart or season, builds compliant schedules, tracks time/attendance, and monitors labor cost as a percentage of sales across all sites.

How secure is data when franchisees access the system?

Role-based access ensures franchisees see only their own data while franchisors have visibility into the full network. This keeps sensitive financial and operational information protected.

How does ERP help when expanding into new territories or brands?

Multi-entity ERP supports different legal entities, currencies, and tax rules, letting you onboard new stores or concepts quickly without rebuilding your entire system.

What’s the typical ROI for franchises implementing ERP?

Most see faster closes, fewer compliance issues, better purchasing leverage, and improved labor/inventory control—often recouping the investment within 12–24 months.