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EDI Advantage 2010 Support
Support Included With
Your EDI Advantage 2010 System
When you purchase EDI Advantage 2010 software for Sage MAS 90 and 200, you'll have access to our highly-rated customer support services. Please review the table below for more information on support services included with your system.
Support Included with EDI Advantage 2010 |
Toll-free Telephone
and Email Support |
3 months unlimited access |
WebTrack Q & A
Support Tracking
|
3 months unlimited access |
Knowledge Base Access
|
full year unlimited access |
| Software Maintenance and Download Access |
full year unlimited access |
Unlimited Access to WebTrack Q & A:
WebTrack Q & A is an innovative web interface that keeps track of all of your support questions and answers, providing 24-hour-a-day, instant review of your entire support history. When you submit a question, you will receive an email notification alerting you as soon as an answer is available.
Unlimited Knowledge Base Access:
Get unlimited access to our online support knowledge system, and information on common issues from the same database that our technical support experts use.
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