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EDI Advantage 500 Support

Support Included With
Your EDI Advantage 500 System

When you purchase EDI Advantage 500 software for Sage 500 (MAS 500), you'll have access to our highly-rated customer support services. Please review the table below for more information on support services included with your system.

Support Included with EDI Advantage 500
Toll-free Telephone
and Email Support
3 months unlimited access
WebTrack Q & A
Support Tracking
full year unlimited access
Knowledge Base Access
full year unlimited access
Software Maintenance and Download Access
full year unlimited access


Unlimited Access to WebTrack Q & A:
WebTrack Q & A is an innovative web interface that keeps track of all of your support questions and answers, providing 24-hour-a-day, instant review of your entire support history. When you submit a question, you will receive an email notification alerting you as soon as an answer is available.

Unlimited Knowledge Base Access:
Get unlimited access to our online support knowledge system, and information on common issues from the same database that our technical support experts use.