Sage MAS 500 Business Intelligence

Sage MAS 500
Alerts and Workflow

KnowledgeSync by Vineyardsoft Corporation, a Sage Software Endorsed Solution

• Trigger personalized alerts about any business conditions via email, fax, pager, cell phone, screen pop, and web browser
• Automate the delivery of Forms, Documents, and Reports to clients and staff
• Execute Workflow to deliver invoices and purchase orders and schedule intelligent follow-ups
• Monitor and auto-respond to the content of incoming email messages and web form submissions
• Dynamically analyze data between multiple business applications (e.g., finance and CRM)
• Enterprise-wide solution; award-winning scalability, flexibility, and dependability

Business today demands that you keep on top of what's happening - and even what's not happening - within your organization. Overdue invoices, stock shortages, late deliveries, and clients who have changed their buying habits are all facts-of-life in business. What matters most is how you respond to these events when they occur.

KnowledgeSync monitors and responds to critical business conditions across your entire organization. Finance, sales, manufacturing, and beyond - KnowledgeSync automatically identifies those events that are key to the success of your business, and responds accordingly.

KnowledgeSync:

• Knows when a new order is placed, generates an invoice and order confirmation, and emails it to the client
• Detects (potential) stock shortages and surpluses, and pages, text-messages, or calls the person responsible for re-ordering (can even generate a PO)
• Auto-generates needed Forms and Documents, such as statements, picking lists, and analytical reports, and delivers them via email, fax, FTP, and web browser
• Performs Exception Management, spotting pricing errors, excessive discounts, invalid part configurations, and missing or erroneous data
• Monitors the content of incoming email messages (as well as web form submissions), re-routing the message to the appropriate recipients and sending back requested info

As an enterprise-wide solution, KnowledgeSync identifies conditions between your organization's multiple software applications, providing you with a unique insight into inter-departmental business activities.

In short, KnowledgeSync is your invisible assistant, monitoring your business for events and conditions that require your awareness, and intelligent responses. After all, in a world that's overflowing with business data, it's often what you don't know that can hurt you.