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Sage 500 (MAS 500)
CRM - Customer Relationship Management

In today's competitive marketplace, a sales-oriented company's most valuable asset is its existing customer base. New customers are much harder to come by. Consequently, it's of utmost importance to take care of your existing customers and serve their business needs. It's no wonder industry analysts are predicting that customer contact and relationship management will become the largest growth segment in the software market and will have a lasting impact on how companies conduct business in the future.

eCustomer

Conduct business over your Web site. Through a business-to-business storefront, customers can order items from a general catalog that you can customize for your Web site. When they're ready to purchase, they simply submit the order and receive an immediate confirmation. When the order is accepted, they receive an automatic e-mail acknowledgement.

eSalesForce

Keep up with new opportunities, manage forecasts, and review sales and commission results while empowering salespeople with efficiency, productivity, and customer service to help them maximize selling opportunities. With eSalesForce, you can access critical customer account information and perform essential sales activities, including placing orders, checking order and shipment status, as well as managing invoicing, payment, and credit history from remote locations.



  Sage 500 ERP 2013
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