Support Services
At Kissinger, we understand that the quality of service you receive and the responsiveness of the support staff may be even more important to you than the software itself. For these reasons, we'd like you to know that there are key advantages when you choose Kissinger.
When you choose Kissinger, you are selecting a local partner with substantial technical resources at the ready. In fact, Kissinger has invested in the area's largest technical staff. Dedicated service teams provide system implementation and consulting, telephone and web-based support, custom programming, and Sage MAS 90, 200 and 500 enhancement software development. As a customer, you will reap the rewards of an unparalleled depth and breadth of business software skills.
Testimonials
"You always make us feel like we are your only client! As far as I am concerned, Kissinger is one of our best vendors-and this isn't just because we love our consultant so much! It's because the whole team is excellent and we are extremely pleased with Kissinger!" —N. Quesada
"I have to tell you what a great team you have there at your company. We deal with the technical support departments at numerous software companies and Kissinger Associates is the best. The WebTrack support and web-based capabilities are also awesome!" —T. Bryks
"As always, Kissinger continues to make the technical support process simple and reliable! Way excellent response time and solution on this! Thank you!" —J. Nori
"The best support team I have ever worked with. Even the system that logs all the items is great. Extremely professional." —P. Campagna
Read more customer testimonials.
Certified Support Center Designation
As a Sage Software Certified Support Center (CSC), Kissinger provides customers with access to very high quality, fast, and accurate technical assistance. The criteria for becoming a CSC are very stringent and continued certification requires a significant commitment in terms of resources and financial commitment to training, systems, and personnel. Read about Kissinger's other authorizations and certifications.
Support Plans
Kissinger offers several support plan options designed to provide the right support arrangement for every customer's needs. Please review the Product Support Services page for details.
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